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Elevate Your Customer Experience

With Future Proof Content
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Make your Content Accurate, Compliant & Efficient with HyperSTE

Hyper-Accurate
Reduce risks by delivering error-free content in all languages and by preventing costly claims.

Hyper-Compliant
Automate Compliance by complying with industry safety standards and style guides, which will open new markets. Align your global workforce with One Voice.

Hyper-Efficient
Accelerate Time-to-Market thanks to 40% reduced writing and editing time, and 40% translation cost savings.

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What you Gain – Beyond Simplified English

HyperSTE is a plug & play solution that integrates into your authoring environment and is available as both a subscription and an on-premise model, making it very scalable and affordable.

HyperSTE helps you comply with industry standards, such as ASD-STE100 Simplified Technical English, the Microsoft Style Guide, Plain Language, the Chicago Manual of Style and Inclusive Writing.

With HyperSTE you are able to align your global workforce with strategic content goals that are KPI driven and help you produce error-free content for risk mitigation.

View our webinar including a demo of HyperSTE for more insight in the values.

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For Business Leaders

Elevate your Customer Experience
Open new markets | Right content, right time, right audience | Improve findability and readability

Reduce Risks
Deliver error-free content in all languages | Prevent costly claims | Meet product safety standards

Expedite Efficiencies
Achieve 40% in cost savings | Reduce hidden costs

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For Technical Documentation Writers & Managers

Automate Compliance
Validate industry credibility to open new markets | Enable 30% savings via automation | Comply with industry standards and style guides

Accelerate Time-to-Market
Minimize writing and editing time | Get it right the first time | Write once, use everywhere

Eliminate Friction
Align your global workforce with One Voice | Achieve 40% reduced word count | Yield 40% translation cost savings

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One Voice to Elevate Your Customer Experience

View this webinar if you’re looking to:
  • Provide your audience with content that is accurate and compliant
  • Align your global workforce with One Voice
  • Accelerate your time to market thanks to less time for review and editing
  • Reduce your source content and translations by 40%
  • Show industry credibility by complying with industry standards to help open new markets
With Heretto, Schematron, and HyperSTE you will get one platform to create, manage, and personalize your enterprise knowledge for any audience, on any channel, and in any language. Presented by: Berry Braster has been in the technical documentation field for over 18 years and has helped implement content strategies, including the use of DITA and HyperSTE controlled language software. As Technology Director, Berry is involved with connecting technical documentation to IoT, and how to leverage on technologies like Augmented and Virtual Reality. Jarod Sickler is the Documentation Manager and a Customer Success Manager at Heretto. He’s also a Ph.D. candidate in philosophy at the University of Rochester, specializing in metaphysics and epistemology. His dissertation focuses on the role and importance of the grounding relation in the overall metaphysical structure of epistemic justification. Slowly but surely, he’s making progress on his thesis. If you’re in the market for an effective sleep aid, he’ll happily share his research with you. Whether it’s in his research, documentation, or customer implementations, Jarod enjoys thinking through complex problems and finding the simplest and yet most powerful solution.

View here!

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Looking to comply with ASD-STE100 Simplified Technical English®?

If you're working in the aviation or aerospace and defense industry and are involved with technical documentation, it's very likely you've come across a specification called ASD-STE100 (link to ASD-STE100.org). STE stands for Simplified Technical English (link to ASD STE page) and promotes clarity in technical writing through the key principle that one word can only have one meaning as well as by providing the writer with a set of writing rules. Because of its benefits (safety being a crucial one), more and more often technical publications are required to comply with ASD-STE100, either as a direct contractual requirement between manufacturers, their customers and their supply chain, or indirectly through other specifications for technical publications that call for Simplified Technical English, such as S1000D, ATA iSpec 2200 and MIL SPECs.

So what is entailed with becoming STE compliant?

Well, obtaining a free copy of the ASD-STE100 specification through ASD is a good start, but you'll quickly realize that learning a 424-page document by heart is not going to be realistic, nor having your team of writers do the same, although having a copy at hand is great for reference purposes. In order to succesfully implement STE, its necessary to take these steps:

1. Writer Training

There are over 60 writing rules, so getting trained on them is essential. Not only will you learn how to write in STE but also why the writing rules are there in the first place. Furthermore, training teaches a writer to focus on the need-to-know only, which can result in writing 40% less text! These courses usually run 2 days but there are also options on taking online courses, which in Etteplan's case take about 9 hours, usually divided in increments of 3 x 3 hours depending on the different time zones students are in. There are a number of providers out there that give STE training, including ASD itself. Our highly valued training was received by over 3,200 writers and engineers, and being the first company to have received an official Certificate from the UNINETTUNO UNIVERSITY in giving STE Training, we would welcome the opportunity to assist you with your training needs. Moreover, we are also the first to develop an e-learning course fully dedicated to STE, making it easier for both individual (freelance) writers and large enterprise companies to receive training.

2. Creating your company dictionary

As the STE spec 'only' contains about 3,000 words many words that are specific to your company or even industry will not be in there, so it will always be necessary to create a company specific dictionary or even multiple dictionaries in case you have different divisions or projects that require their own terminology. Plus you will need to standardize your words, which means they need to follow the key principle 'one word = one meaning': it will no longer be possible to use multiple words that have the same meaning, or use a word that has multiple meanings. This sounds restrictive, but it is a necessary step for the sake of not confusing your end user, which can have negative effects on how your product is evaluated but can also lead to dangerous situations if misinterpreted. Etteplan offers dictionary development services, ask us what this would entail.

3. Checker software

Checker software helps content creators check their content for compliance with STE. Having the right checking software in place will aid the writer in becoming STE compliant faster and more efficiently: it will be nearly impossible to overlook errors with a checker in place, company terms are being checked against, running reports on thousands of words will save time making the compliance checking very much of an automated process, leaving room for the writer to focus on creating content that is clear, consice and consistent.

Other important considerations

It's important to note that doing only one or two of the above mentioned steps to become STE compliant is not going to be sufficient, or at least not give you the full benefits. But there are other aspect to take into consideration as well:
  • Creating awareness amongst everyone in the organization that will directly or indirectly be impacted by STE. For instance, if you have SMEs (Subject Matter Experts) that contribute to the writing process, it’s very important that they are made aware of this initiative. Otherwise, you may encounter resistance to STE.
  • Maintaining your company dictionary: depending on the size of the organization, you may want to create a terminology board and assign key users in each business unit. These key users should also be able to discuss and decide whether to approve or not approve new terms. A process that will take some effort at the early stage after the implementation.
  • Be aware that in the early phase of STE adoption writers usually require more time to write STE compliant content, because it’s a new way of writing. It may feel more restrictive in the beginning, but that’s simply because you are getting used to the new way of writing.
  • Define what support is available, both with the software, as well as with applying the writing rules and terminology management. Where do users go, if not directly to the vendor? It will be helpful to have key users also answer any questions the technical writers or SMEs may have.
  • Setting metrics and KPIs: in order to set your goals, such as quality score and cost savings, you first need to know what your current cost or inefficiency is. Checker software can help here through the reports you can generate, showing you for instance your current compliance level and what areas to focus on, which can be a great help if you have to convert many tech pubs to become STE compliant.
To find out more about how to become ASD-STE100 compliant, contact us today! We offer free business case analyses and also provide free trial licenses of our HyperSTE content checker software. " ["post_title"]=> string(65) "Looking to comply with ASD-STE100 Simplified Technical English®?" 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The e-learning course is available to companies and freelance writers all over the world. More information on this offering -> Most of the world’s leading companies have accelerated their digital transformation efforts during the pandemic—efforts that are not slowing down. Content plays a key role in the field of digitalization, as it has an important impact on the customer experience, where good quality content will help grow and create new business and service models, as well as ensure safe product use. Because of this key role, it is important that global writing teams learn how to write content that is accurate, clear, aligned, and easy to find by their customers. Through STE companies can maximize the value of their enterprise content, whether this is for technical documentation, marketing, or support. Over the past years, Etteplan, with accredited trainers, has trained over 3,200 technical writers in many industries through mostly onsite courses, which are still highly rated. Now, thanks to Etteplan’s new e-learning course, even more technical writers will be able to further improve their skills and show industry credibility by being able to write in Simplified Technical English. Priced at a more affordable level for individuals as well, writers can go through the course in their own time and from any location, including those that will continue to work from home. “This e-learning course opens up STE writing not only to companies looking to train their tens to hundreds of technical writers in a very time and cost-effective way, but it also opens up STE writing to tens of thousands of freelancers worldwide, as STE courses were up till now almost always offered for groups only” says Petri Ikonen, SVP Solutions & Technologies at Etteplan. “This STE e-learning course will help companies align their global workforce with strategic content goals. And we are very proud of the fact that Etteplan is the very first company to offer this”, he continues. When signing up for the STE e-learning course, participants will receive a free copy of Etteplan’s content checker software HyperSTE for the duration of the course, which will be 2 months. HyperSTE will allow them to check their content in their own authoring environment, whether that would be Word, Framemaker, Arbortext, or any other supported environment, against the writing rules of STE and other style guides. For more information about the e-learning course as well as our onsite and online courses, please visit this page. WEBINAR: We hosted a webinar about the release as well, please view it here. Additional information Petri Ikonen, Senior Vice President, Solutions & Technologies, Etteplan, tel. +358 50 386 7253 Berry Braster, Technology Director, HyperSTE, Etteplan, tel. +1 806 500 9262 Outi Torniainen, Senior Vice President, Marketing & Communications, Etteplan, tel. +358 10 307 3302 Etteplan in brief Etteplan provides solutions for industrial equipment and plant engineering, software and embedded solutions, and technical documentation solutions to the world’s leading companies in the manufacturing industry. Our services are geared to improve the competitiveness of our customers’ products, services and engineering processes throughout the product life cycle. The results of Etteplan’s innovative engineering can be seen in numerous industrial solutions and everyday products. In 2020, Etteplan had a turnover of approximately EUR 260 million. The company currently has some 3,300 professionals in Finland, Sweden, the Netherlands, Germany, Poland, Denmark, USA and China. Etteplan's shares are listed on Nasdaq Helsinki Ltd under the ETTE ticker. www.etteplan.com" ["post_title"]=> string(87) "Etteplan releases a first ever global e-learning course on Simplified Technical English" ["post_excerpt"]=> string(0) "" ["post_status"]=> string(7) "publish" ["comment_status"]=> string(4) "open" ["ping_status"]=> string(4) "open" ["post_password"]=> string(0) "" ["post_name"]=> string(46) "e-learning-course-simplified-technical-english" ["to_ping"]=> string(0) "" ["pinged"]=> string(0) "" ["post_modified"]=> string(19) "2021-08-12 15:46:59" ["post_modified_gmt"]=> string(19) "2021-08-12 13:46:59" ["post_content_filtered"]=> string(0) "" ["post_parent"]=> int(0) ["guid"]=> string(41) "https://www.simplifiedenglish.net/?p=7612" ["menu_order"]=> int(0) ["post_type"]=> string(4) "post" ["post_mime_type"]=> string(0) "" ["comment_count"]=> string(1) "0" ["filter"]=> string(3) "raw" } } } [7]=> array(9) { ["acf_fc_layout"]=> string(37) "text_left_image_right_content_section" ["text_background_color"]=> string(7) "#00a5e5" ["text_color"]=> string(7) "#FFFFFF" ["left_box"]=> string(860) "

What Our Customers Say – How HyperSTE Delivers Results

“At Gulfstream we use HyperSTE to apply STE to our fault isolation procedures. Etteplan is the company who produces it and it works great. I highly recommend them. HyperSTE will absolutely bring consistency and simplification to the authoring process. It was a good business decision to go to STE as we become more and more intertwined globally. One reason I recommend HyperSTE is the training, which is first class. Etteplan’s training and the trainer were awesome: most professional training I’ve had since my AirForce days. I was skeptical about using STE, but after day one of the training he had me selling the concept to others”.

Gulfstream, Aviation

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"https://www.simplifiedenglish.net/wp-content/uploads/2020/10/priscilla-du-preez-NjirplnVra8-unsplash-1-460x300.png" ["thumb-460-300-width"]=> int(460) ["thumb-460-300-height"]=> int(300) ["thumb-660-860"]=> string(114) "https://www.simplifiedenglish.net/wp-content/uploads/2020/10/priscilla-du-preez-NjirplnVra8-unsplash-1-660x860.png" ["thumb-660-860-width"]=> int(660) ["thumb-660-860-height"]=> int(860) ["thumb-700"]=> string(114) "https://www.simplifiedenglish.net/wp-content/uploads/2020/10/priscilla-du-preez-NjirplnVra8-unsplash-1-700x467.png" ["thumb-700-width"]=> int(700) ["thumb-700-height"]=> int(467) ["woocommerce_thumbnail"]=> string(114) "https://www.simplifiedenglish.net/wp-content/uploads/2020/10/priscilla-du-preez-NjirplnVra8-unsplash-1-300x300.png" ["woocommerce_thumbnail-width"]=> int(300) ["woocommerce_thumbnail-height"]=> int(300) ["woocommerce_single"]=> string(114) "https://www.simplifiedenglish.net/wp-content/uploads/2020/10/priscilla-du-preez-NjirplnVra8-unsplash-1-600x400.png" ["woocommerce_single-width"]=> int(600) ["woocommerce_single-height"]=> int(400) ["woocommerce_gallery_thumbnail"]=> string(114) "https://www.simplifiedenglish.net/wp-content/uploads/2020/10/priscilla-du-preez-NjirplnVra8-unsplash-1-100x100.png" ["woocommerce_gallery_thumbnail-width"]=> int(100) ["woocommerce_gallery_thumbnail-height"]=> int(100) } } ["content_box"]=> string(519) "

Who We Are

Etteplan has been offering solutions for over 30 years, is a publicly listed company on NASDAQ Helsinki and employs 3900 specialists, 850 of which are content specialists. We are represented in 8 countries with 80+ offices.

Having trained over 3200 technical writers across the globe in various industries, Etteplan is the first company to have received a certified train-the-trainer certificate from ASD STEMG. We are also members of the ASD CSSTOG and the ASD SVC.

" ["button"]=> array(3) { ["title"]=> string(22) "Find out more about us" ["url"]=> string(25) "https://www.etteplan.com/" ["target"]=> string(6) "_blank" } } }

Make your Content Accurate, Compliant & Efficient with HyperSTE

Hyper-Accurate
Reduce risks by delivering error-free content in all languages and by preventing costly claims.

Hyper-Compliant
Automate Compliance by complying with industry safety standards and style guides, which will open new markets. Align your global workforce with One Voice.

Hyper-Efficient
Accelerate Time-to-Market thanks to 40% reduced writing and editing time, and 40% translation cost savings.

Schedule a Demo

What you Gain – Beyond Simplified English

HyperSTE is a plug & play solution that integrates into your authoring environment and is available as both a subscription and an on-premise model, making it very scalable and affordable.

HyperSTE helps you comply with industry standards, such as ASD-STE100 Simplified Technical English, the Microsoft Style Guide, Plain Language, the Chicago Manual of Style and Inclusive Writing.

With HyperSTE you are able to align your global workforce with strategic content goals that are KPI driven and help you produce error-free content for risk mitigation.

View our webinar including a demo of HyperSTE for more insight in the values.

For Business Leaders

Elevate your Customer Experience
Open new markets | Right content, right time, right audience | Improve findability and readability

Reduce Risks
Deliver error-free content in all languages | Prevent costly claims | Meet product safety standards

Expedite Efficiencies
Achieve 40% in cost savings | Reduce hidden costs

Schedule a Free Consult
Content is a Business Asset
Solving pain points with HyperSTE

For Technical Documentation Writers & Managers

Automate Compliance
Validate industry credibility to open new markets | Enable 30% savings via automation | Comply with industry standards and style guides

Accelerate Time-to-Market
Minimize writing and editing time | Get it right the first time | Write once, use everywhere

Eliminate Friction
Align your global workforce with One Voice | Achieve 40% reduced word count | Yield 40% translation cost savings

Schedule a demo

Reference

Boon Edam business case

Tell me more
Boon Edam business case
Webinar: One Voice to Elevate Your Customer Experience
Webinars

Webinar: One Voice to Elevate Your Customer Experience

 Looking to comply with ASD-STE100 Simplified Technical English®?
Articles

Looking to comply with ASD-STE100 Simplified Technical English®?

 Etteplan releases a first ever global e-learning course on Simplified Technical English
Articles

Etteplan releases a first ever global e-learning course on Simplified Technical English

What Our Customers Say – How HyperSTE Delivers Results

“At Gulfstream we use HyperSTE to apply STE to our fault isolation procedures. Etteplan is the company who produces it and it works great. I highly recommend them. HyperSTE will absolutely bring consistency and simplification to the authoring process. It was a good business decision to go to STE as we become more and more intertwined globally. One reason I recommend HyperSTE is the training, which is first class. Etteplan’s training and the trainer were awesome: most professional training I’ve had since my AirForce days. I was skeptical about using STE, but after day one of the training he had me selling the concept to others”.

Gulfstream, Aviation

Read What Other Customers Say
Gulfstream, Aviation | Reference HyperSTE
Content Optimization Software | HyperSTE

Who We Are

Etteplan has been offering solutions for over 30 years, is a publicly listed company on NASDAQ Helsinki and employs 3900 specialists, 850 of which are content specialists. We are represented in 8 countries with 80+ offices.

Having trained over 3200 technical writers across the globe in various industries, Etteplan is the first company to have received a certified train-the-trainer certificate from ASD STEMG. We are also members of the ASD CSSTOG and the ASD SVC.

Find out more about us