Etteplan offers HyperSTE, the leading checker software for clarity and cost efficiency in technical documentation.
For more information on our engineering, embedded systems and IoT offering, please visit Etteplan.com For more information on our technical documentation offering, please visit Technicaldocumentation.services
“We use HyperSTE for our fault isolation procedures. HyperSTE will bring consistency and simplification to the authoring process.”
“Finding unexpected translation issues when we worked on our own content was a crucial convincer to the team.”
“After Etteplan’s modernisation we have received nothing but positive feedback and have seen some great business results.”
What kind of customer experience (CX) are you providing your customers? And how do you know, have you asked them? The technical documentation and support you provide customers after the sale and installation of your product is critical to CX and your customer’s perception of your professionalism and competence. Customers
Here is evidence from The Aberdeen Group that the shift to field service and documentation is happening. Revenue growth is focused on improved service delivery with the top goals for “best in class” companies: Improve customer retention/loyalty/satisfaction = 58% Improve service-related profitability = 54% Improve quality/relevance of service data =
If you care about the financial health of your company, why do you also need to care about the quality score of your company’s technical documentation? You have quality initiatives in every area of your business, but do you have a quality initiative for your technical documentation? Low quality technical