HyperSTE Content Quality Software and Services
Etteplan offers HyperSTE, the leading checker software for clarity and cost efficiency in technical documentation.
For more information on our engineering, embedded systems and IoT offering, please visit Etteplan.com
For more information on our technical documentation offering, please visit Technicaldocumentation.services
Latest news
Etteplan’s Annual Report for 2017 published
ETTEPLAN OYJ, Stock Exchange Release, March 13, 2018, AT 14.15 P.M. (EET) Etteplan Oyj’s Annual Report for 2017 has been published. The report consists of two parts. Annual Review 2017 covers our strategy and operations. Financial Review 2017 contains the Financial Statements and other investor information. Both reports are attached
Great Technical Documentation Leads to Great Customer Experience
What kind of customer experience (CX) are you providing your customers? And how do you know, have you asked them? The technical documentation and support you provide customers after the sale and installation of your product is critical to CX and your customer’s perception of your professionalism and competence. Customers
Why is Technical Documentation Critical for Field Service?
Here is evidence from The Aberdeen Group that the shift to field service and documentation is happening. Revenue growth is focused on improved service delivery with the top goals for “best in class” companies: Improve customer retention/loyalty/satisfaction = 58% Improve service-related profitability = 54% Improve quality/relevance of service data =