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+31 (0)40 84 84 050
+1 806 500 9262

Elevate Your Customer Experience

With Future Proof Content
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Make your Content Accurate, Compliant & Efficient with HyperSTE

Hyper-Accurate
Reduce risks by delivering error-free content in all languages and by preventing costly claims.

Hyper-Compliant
Automate Compliance by complying with industry safety standards and style guides, which will open new markets. Align your global workforce with One Voice.

Hyper-Efficient
Accelerate Time-to-Market thanks to 40% reduced writing and editing time, and 40% translation cost savings.

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What you Gain – Beyond Simplified English

HyperSTE is a plug & play solution that integrates into your authoring environment and is available as both a subscription and an on-premise model, making it very scalable and affordable.

HyperSTE helps you comply with industry standards, such as ASD-STE100 Simplified Technical English, the Microsoft Style Guide, Plain Language and the Chicago Manual of Style.

With HyperSTE you are able to align your global workforce with strategic content goals that are KPI driven and help you produce error-free content for risk mitigation.

View our webinar including a demo of HyperSTE for more insight in the values.

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For Business Leaders

Elevate your Customer Experience
Open new markets | Right content, right time, right audience | Improve findability and readability

Reduce Risks
Deliver error-free content in all languages | Prevent costly claims | Meet product safety standards

Expedite Efficiencies
Achieve 40% in cost savings | Reduce hidden costs

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For Technical Documentation Writers & Managers

Automate Compliance
Validate industry credibility to open new markets | Enable 30% savings via automation | Comply with industry standards and style guides

Accelerate Time-to-Market
Minimize writing and editing time | Get it right the first time | Write once, use everywhere

Eliminate Friction
Align your global workforce with One Voice | Achieve 40% reduced word count | Yield 40% translation cost savings

" ["button"]=> array(3) { ["title"]=> string(15) "Schedule a demo" ["url"]=> string(45) "https://www.simplifiedenglish.net/contact-us/" ["target"]=> string(0) "" } } [4]=> array(2) { ["acf_fc_layout"]=> string(19) "testimonial_section" ["quote_text"]=> string(919) "

" } [5]=> array(2) { ["acf_fc_layout"]=> string(17) "reference_section" ["reference"]=> object(WP_Post)#6244 (24) { ["ID"]=> int(803) ["post_author"]=> string(1) "2" ["post_date"]=> string(19) "2019-04-15 11:31:47" ["post_date_gmt"]=> string(19) "2019-04-15 11:31:47" ["post_content"]=> string(0) "" ["post_title"]=> string(23) "Boon Edam business case" ["post_excerpt"]=> string(0) "" ["post_status"]=> string(7) "publish" ["comment_status"]=> string(6) "closed" ["ping_status"]=> string(6) "closed" ["post_password"]=> string(0) "" ["post_name"]=> string(23) "boon-edam-business-case" ["to_ping"]=> string(0) "" ["pinged"]=> string(0) "" ["post_modified"]=> string(19) "2019-06-24 10:41:53" ["post_modified_gmt"]=> string(19) "2019-06-24 10:41:53" ["post_content_filtered"]=> string(0) "" ["post_parent"]=> int(0) ["guid"]=> string(66) "https://www.simplifiedenglish.net/?post_type=references&p=803" ["menu_order"]=> int(0) ["post_type"]=> string(10) "references" ["post_mime_type"]=> string(0) "" ["comment_count"]=> string(1) "0" ["filter"]=> string(3) "raw" } } [6]=> array(2) { ["acf_fc_layout"]=> string(12) "news_section" ["news"]=> array(3) { [0]=> object(WP_Post)#6239 (24) { ["ID"]=> int(7793) ["post_author"]=> string(1) "6" ["post_date"]=> string(19) "2021-09-29 20:13:54" ["post_date_gmt"]=> string(19) "2021-09-29 18:13:54" ["post_content"]=> string(2179) "One Voice to Elevate Your Customer Experience October 28, 2021 | 12:00 pm EST | 9 am PST | 6 pm CET  Attend this webinar if you’re looking to:
  • Provide your audience with content that is accurate and compliant
  • Align your global workforce with One Voice
  • Accelerate your time to market thanks to less time for review and editing
  • Reduce your source content and translations by 40%
  • Show industry credibility by complying with industry standards to help open new markets
With Heretto, Schematron, and HyperSTE you will get one platform to create, manage, and personalize your enterprise knowledge for any audience, on any channel, and in any language. Join us on October 28, where we will discuss these values as well as how they are delivered. Presented by: Berry Braster has been in the technical documentation field for over 18 years and has helped implement content strategies, including the use of DITA and HyperSTE controlled language software. As Technology Director, Berry is involved with connecting technical documentation to IoT, and how to leverage on technologies like Augmented and Virtual Reality. Jarod Sickler is the Documentation Manager and a Customer Success Manager at Heretto. He’s also a Ph.D. candidate in philosophy at the University of Rochester, specializing in metaphysics and epistemology. His dissertation focuses on the role and importance of the grounding relation in the overall metaphysical structure of epistemic justification. Slowly but surely, he’s making progress on his thesis. If you’re in the market for an effective sleep aid, he’ll happily share his research with you. Whether it’s in his research, documentation, or customer implementations, Jarod enjoys thinking through complex problems and finding the simplest and yet most powerful solution.

Register here!

This Webinar is hosted by CIDM." ["post_title"]=> string(54) "Webinar: One Voice to Elevate Your Customer Experience" ["post_excerpt"]=> string(0) "" ["post_status"]=> string(7) "publish" ["comment_status"]=> string(4) "open" ["ping_status"]=> string(4) "open" ["post_password"]=> string(0) "" ["post_name"]=> string(53) "webinar-one-voice-to-elevate-your-customer-experience" ["to_ping"]=> string(0) "" ["pinged"]=> string(0) "" ["post_modified"]=> string(19) "2021-09-29 20:14:27" ["post_modified_gmt"]=> string(19) "2021-09-29 18:14:27" ["post_content_filtered"]=> string(0) "" ["post_parent"]=> int(0) ["guid"]=> string(41) "https://www.simplifiedenglish.net/?p=7793" ["menu_order"]=> int(0) ["post_type"]=> string(4) "post" ["post_mime_type"]=> string(0) "" ["comment_count"]=> string(1) "0" ["filter"]=> string(3) "raw" } [1]=> object(WP_Post)#6237 (24) { ["ID"]=> int(7612) ["post_author"]=> string(1) "6" ["post_date"]=> string(19) "2021-06-25 19:00:08" ["post_date_gmt"]=> string(19) "2021-06-25 17:00:08" ["post_content"]=> string(4817) "Being the first company in the world to do so, Etteplan has released an e-learning course to train technical writers and subject matter experts on the use of Simplified Technical English (STE), the global standard for writing clear and concise content. The e-learning course is available to companies and freelance writers all over the world. More information on this offering -> Most of the world’s leading companies have accelerated their digital transformation efforts during the pandemic—efforts that are not slowing down. Content plays a key role in the field of digitalization, as it has an important impact on the customer experience, where good quality content will help grow and create new business and service models, as well as ensure safe product use. Because of this key role, it is important that global writing teams learn how to write content that is accurate, clear, aligned, and easy to find by their customers. Through STE companies can maximize the value of their enterprise content, whether this is for technical documentation, marketing, or support. Over the past years, Etteplan, with accredited trainers, has trained over 3,200 technical writers in many industries through mostly onsite courses, which are still highly rated. Now, thanks to Etteplan’s new e-learning course, even more technical writers will be able to further improve their skills and show industry credibility by being able to write in Simplified Technical English. Priced at a more affordable level for individuals as well, writers can go through the course in their own time and from any location, including those that will continue to work from home. “This e-learning course opens up STE writing not only to companies looking to train their tens to hundreds of technical writers in a very time and cost-effective way, but it also opens up STE writing to tens of thousands of freelancers worldwide, as STE courses were up till now almost always offered for groups only” says Petri Ikonen, SVP Solutions & Technologies at Etteplan. “This STE e-learning course will help companies align their global workforce with strategic content goals. And we are very proud of the fact that Etteplan is the very first company to offer this”, he continues. When signing up for the STE e-learning course, participants will receive a free copy of Etteplan’s content checker software HyperSTE for the duration of the course, which will be 2 months. HyperSTE will allow them to check their content in their own authoring environment, whether that would be Word, Framemaker, Arbortext, or any other supported environment, against the writing rules of STE and other style guides. For more information about the e-learning course as well as our onsite and online courses, please visit this page. WEBINAR: We hosted a webinar about the release as well, please view it here. Additional information Petri Ikonen, Senior Vice President, Solutions & Technologies, Etteplan, tel. +358 50 386 7253 Berry Braster, Technology Director, HyperSTE, Etteplan, tel. +1 806 500 9262 Outi Torniainen, Senior Vice President, Marketing & Communications, Etteplan, tel. +358 10 307 3302 Etteplan in brief Etteplan provides solutions for industrial equipment and plant engineering, software and embedded solutions, and technical documentation solutions to the world’s leading companies in the manufacturing industry. Our services are geared to improve the competitiveness of our customers’ products, services and engineering processes throughout the product life cycle. The results of Etteplan’s innovative engineering can be seen in numerous industrial solutions and everyday products. In 2020, Etteplan had a turnover of approximately EUR 260 million. The company currently has some 3,300 professionals in Finland, Sweden, the Netherlands, Germany, Poland, Denmark, USA and China. Etteplan's shares are listed on Nasdaq Helsinki Ltd under the ETTE ticker. www.etteplan.com" ["post_title"]=> string(87) "Etteplan releases a first ever global e-learning course on Simplified Technical English" ["post_excerpt"]=> string(0) "" ["post_status"]=> string(7) "publish" ["comment_status"]=> string(4) "open" ["ping_status"]=> string(4) "open" ["post_password"]=> string(0) "" ["post_name"]=> string(46) "e-learning-course-simplified-technical-english" ["to_ping"]=> string(0) "" ["pinged"]=> string(0) "" ["post_modified"]=> string(19) "2021-08-12 15:46:59" ["post_modified_gmt"]=> string(19) "2021-08-12 13:46:59" ["post_content_filtered"]=> string(0) "" ["post_parent"]=> int(0) ["guid"]=> string(41) "https://www.simplifiedenglish.net/?p=7612" ["menu_order"]=> int(0) ["post_type"]=> string(4) "post" ["post_mime_type"]=> string(0) "" ["comment_count"]=> string(1) "0" ["filter"]=> string(3) "raw" } [2]=> object(WP_Post)#6236 (24) { ["ID"]=> int(5971) ["post_author"]=> string(1) "6" ["post_date"]=> string(19) "2021-01-25 13:24:51" ["post_date_gmt"]=> string(19) "2021-01-25 12:24:51" ["post_content"]=> string(5651) "In the field of technical documentation, several factors drive change and call for a better approach or strategy. Writers expect more user-friendliness, their managers want more measurability and cost control in content production, end-users need more user-centric content, and modern IT demands cloud-based solutions. Additionally, the global demand for STE, or Simplified Technical English, keeps growing. Here are some trends we have identified in the field of technical writing:
  1. Need for more user-friendly writing tools
One consequence of consumerization is that people expect easy-to-use tools at work. This trend applies also to technical documentation. Writers want user-friendly tools to make them perform better and faster. For technical writers, one important way to work better is to follow the STE standard. It improves quality, clarity and consistency. However, it brings along specific difficulties. How to fully memorize the standard, its dictionary of about 3,000 words and its 60+ writing rules? Writers can’t rely on mere memory of the STE’s rules. They have to look for tools that incorporate STE and can be integrated directly into the authoring software. The tool has to be very easy to use, it should perform compliance checking on the fly, and provide insight into issues that the writer should focus on to improve the results.
  1. More demand for user-centric documentation
Another aspect that drives change is the need for maintenance personnel, a core user group of technical documentation. In many OECD countries, a great share of maintenance people is about to retire. Often, they have worked without manuals relying on their own experience. How can their immense know-how be transferred to the next generations to secure workforce availability? Good documentation is necessary to close this looming demographic gap. Younger generations are grown to expect user-centricity: the manuals and other pieces of documentation should be available regardless of time and place, in a format relevant for the job at hand. But the truth is that too often content does not help end-users but puts a high cognitive burden on them. Typically, maintenance specialists use 25 to 50 % of their working hours alone in trying to find relevant information. To make content user-centric and to diminish the cognitive load the STE standard offers a great solution. It makes text easy to understand, boosts end-user efficiency and results in safe product use.
  1. Growing global demand for standardized documentation in English
Most technical writing is targeted at an international audience. This creates many challenges that are best solved by STE, which is mandatory to use in the aviation and defense industries. However, more and more companies around the world in other industries identify the need for STE for documentation. Why is the demand for STE growing? Developing countries such as India and China export huge amounts of products but also serve as best-cost countries for outsourcing technical documentation. They recognize the need to improve their technical documentation. STE is helpful for non-native technical writers, whose numbers only in India are immense. Also, in the Nordics and the Netherlands companies realize it makes sense to use English as the master language in documentation. Of course, English speaking countries still have the highest demand for STE. Contrary to what one might believe, it is demanding for native English speakers to write simplified text. Their sentences tend to be grammatically complex and include sophisticated vocabulary. For non-native audiences, such texts are hard to understand.
  1. More measurability in content production
The companies that employ technical documentation specialists want to ensure that content is consistent and top quality. The best way to do this is to use Simplified Technical English. But this alone isn’t enough anymore. Companies demand methods to measure cost, quantity, and quality of content production. Over time, measuring helps them improve performance, harmonize texts between different writers, increase customer satisfaction, and lower the costs. How is this type of measurability achieved? At best, measuring methods are included directly in the STE content checker with different types of reports and ratings.
  1. Cloud changes the game in technical writing
The last trend for driving change is the cloud. It dominates modern IT. Organizations and end-users are accustomed to SaaS, or software-as-a-service, and the pay-per-use purchase model. The benefits are clear. SaaS is fast and easy to deploy, both from a purchasing and an operational standpoint. It is time for technical documentation tools to make the cloud transition. It can remarkably lower the threshold for smaller companies and individual users, who haven’t been able to consider these tools in the past. Cost-conscious buyers can accept a moderate monthly fee without blinking an eye but reject an investment proposal of traditional software licenses. They are further encouraged by the fact that SaaS relieves from operational costs such as managing software updates. Moreover, SaaS can be used off-premises, and it is scaled to the level of utilization. Read how the SaaS version of Etteplan’s HyperSTE answers to these demands." ["post_title"]=> string(41) "What counts in technical writing in 2021?" ["post_excerpt"]=> string(0) "" ["post_status"]=> string(7) "publish" ["comment_status"]=> string(4) "open" ["ping_status"]=> string(4) "open" ["post_password"]=> string(0) "" ["post_name"]=> string(40) "what-counts-in-technical-writing-in-2021" ["to_ping"]=> string(0) "" ["pinged"]=> string(0) "" ["post_modified"]=> string(19) "2021-01-26 14:04:05" ["post_modified_gmt"]=> string(19) "2021-01-26 13:04:05" ["post_content_filtered"]=> string(0) "" ["post_parent"]=> int(0) ["guid"]=> string(41) "https://www.simplifiedenglish.net/?p=5971" ["menu_order"]=> int(0) ["post_type"]=> string(4) "post" ["post_mime_type"]=> string(0) "" ["comment_count"]=> string(1) "0" ["filter"]=> string(3) "raw" } } } [7]=> array(9) { ["acf_fc_layout"]=> string(37) "text_left_image_right_content_section" ["text_background_color"]=> string(7) "#00a5e5" ["text_color"]=> string(7) "#FFFFFF" ["left_box"]=> string(860) "

What Our Customers Say – How HyperSTE Delivers Results

“At Gulfstream we use HyperSTE to apply STE to our fault isolation procedures. Etteplan is the company who produces it and it works great. I highly recommend them. HyperSTE will absolutely bring consistency and simplification to the authoring process. It was a good business decision to go to STE as we become more and more intertwined globally. One reason I recommend HyperSTE is the training, which is first class. Etteplan’s training and the trainer were awesome: most professional training I’ve had since my AirForce days. I was skeptical about using STE, but after day one of the training he had me selling the concept to others”.

Gulfstream, Aviation

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Who We Are

Etteplan has been offering solutions for over 30 years, is a publicly listed company on NASDAQ Helsinki and employs over 3500 specialists, 650 of which are content specialists. We are represented in 8 countries with 76 offices.

Having trained over 3200 technical writers across the globe in various industries, Etteplan is the first company to have received a certified train-the-trainer certificate from ASD STEMG. We are also members of the ASD CSSTOG and the ASD SVC.

" ["button"]=> array(3) { ["title"]=> string(22) "Find out more about us" ["url"]=> string(25) "https://www.etteplan.com/" ["target"]=> string(6) "_blank" } } }

Make your Content Accurate, Compliant & Efficient with HyperSTE

Hyper-Accurate
Reduce risks by delivering error-free content in all languages and by preventing costly claims.

Hyper-Compliant
Automate Compliance by complying with industry safety standards and style guides, which will open new markets. Align your global workforce with One Voice.

Hyper-Efficient
Accelerate Time-to-Market thanks to 40% reduced writing and editing time, and 40% translation cost savings.

Schedule a Demo

What you Gain – Beyond Simplified English

HyperSTE is a plug & play solution that integrates into your authoring environment and is available as both a subscription and an on-premise model, making it very scalable and affordable.

HyperSTE helps you comply with industry standards, such as ASD-STE100 Simplified Technical English, the Microsoft Style Guide, Plain Language and the Chicago Manual of Style.

With HyperSTE you are able to align your global workforce with strategic content goals that are KPI driven and help you produce error-free content for risk mitigation.

View our webinar including a demo of HyperSTE for more insight in the values.

For Business Leaders

Elevate your Customer Experience
Open new markets | Right content, right time, right audience | Improve findability and readability

Reduce Risks
Deliver error-free content in all languages | Prevent costly claims | Meet product safety standards

Expedite Efficiencies
Achieve 40% in cost savings | Reduce hidden costs

Schedule a Free Consult
Content is a Business Asset
Solving pain points with HyperSTE

For Technical Documentation Writers & Managers

Automate Compliance
Validate industry credibility to open new markets | Enable 30% savings via automation | Comply with industry standards and style guides

Accelerate Time-to-Market
Minimize writing and editing time | Get it right the first time | Write once, use everywhere

Eliminate Friction
Align your global workforce with One Voice | Achieve 40% reduced word count | Yield 40% translation cost savings

Schedule a demo

Reference

Boon Edam business case

Tell me more
Boon Edam business case
Webinar: One Voice to Elevate Your Customer Experience
Webinars

Webinar: One Voice to Elevate Your Customer Experience

 Etteplan releases a first ever global e-learning course on Simplified Technical English
Articles

Etteplan releases a first ever global e-learning course on Simplified Technical English

 What counts in technical writing in 2021?
Articles

What counts in technical writing in 2021?

What Our Customers Say – How HyperSTE Delivers Results

“At Gulfstream we use HyperSTE to apply STE to our fault isolation procedures. Etteplan is the company who produces it and it works great. I highly recommend them. HyperSTE will absolutely bring consistency and simplification to the authoring process. It was a good business decision to go to STE as we become more and more intertwined globally. One reason I recommend HyperSTE is the training, which is first class. Etteplan’s training and the trainer were awesome: most professional training I’ve had since my AirForce days. I was skeptical about using STE, but after day one of the training he had me selling the concept to others”.

Gulfstream, Aviation

Read What Other Customers Say
Gulfstream, Aviation | Reference HyperSTE
Content Optimization Software | HyperSTE

Who We Are

Etteplan has been offering solutions for over 30 years, is a publicly listed company on NASDAQ Helsinki and employs over 3500 specialists, 650 of which are content specialists. We are represented in 8 countries with 76 offices.

Having trained over 3200 technical writers across the globe in various industries, Etteplan is the first company to have received a certified train-the-trainer certificate from ASD STEMG. We are also members of the ASD CSSTOG and the ASD SVC.

Find out more about us