Clarity & Consistency in Technical Communication
NORDIC TechKomm 2023
March 22, 2:00 – 2:40 pm CET
What
Content is created everywhere in your business to support your product or service throughout its full lifecycle. If technical information is not clearly understood by end-users because of technical, linguistic or cultural differences, information can be misunderstood leading to potential danger-ous situations. This presentation explains why and how to tackle these situations.
Takeaways
- What is unclear communication
- How can unclear communication cause problems
- How to improve unclear communication
- Which standards and tools can help
Prior Knowledge
Technical writing background
About the Speaker
Roy Wijnen is a trainer and language specialist at Etteplan, a publicly listed company with over 4000 experts in engineering, technical communication and IoT solutions. He speaks 8 languages and has a background in linguistics (Japanese and English) and technology, and strongly believes in language quality and providing end users with engaging content. In the past 10 years, Roy has trained hundreds of technical authors worldwide in various industries on content control, writing styles and structure. His training sessions are highly regarded by global leaders in their industries.
Roy has worked as a linguistic engineering, technical author and translation manager, and studied English, Japanese, and Information Technology.
For more information about content strategies, Simplified Technical English and Etteplan’s content governance tool HyperSTE, please contact us.